FREE 20-minute therapy consultations
Information about Insurance
Checking your Insurance
Counselling, psychotherapy, and psychological services are not covered by OHIP. However, you may have coverage for these services under your employee benefits plan. Each insurance plan specifies which types of counselling and psychotherapy are covered based on practitioner credentials and designations.
The insurance plan will typically outline which of the following practitioner designations/credentials are covered by your insurance plan: Registered Psychotherapist (RP), Registered Social Worker (RSW), or Registered Psychologist.
I am a Registered Psychotherapists and if your insurance plan covers this designation/credential it will specifically outline this in your benefits details.
If you are unsure or cannot find this information in your plan, we would encourage you to call your benefits provider and ask if Registered Psychotherapist is covered.
Process if not using Direct Billing
You will pay the clinic prior to or immediately before the session. This money is paid directly from you, the client.
The clinic will provide you a receipt that you have paid in full for your session, the receipt will be complete with all information needed for insurance coverage purposes.
You can submit the receipt to your insurance company and get directly reimbursed from the insurer as per your insurance plan.
Which 3rd party/insurance companies can use Direct Billing?
1) Medavie BlueCross
2) MetisNation of Ontario
*you must start this process with your caseworker at MetisNation
3) Victim Quick Response Program (VQRP+)
*you must start this process and be approved by your caseworker at Victim Services first
4) Non-Insured Health Benefits (NIHB) program
Other insurance companies coming soon....
Important Note on Sunlife/Lumino
We’re often asked about SunLife coverage. Unfortunately, SunLife does not allow direct billing for psychotherapy services at this time, but this is something they are actively working towards and should be completed in 2025. You may still be able to submit claims and receive reimbursement through SunLife, depending on your plan.
I am a registered provider featured on their website, so the reimbursement time often has a quick turnaround.